---
title: TWiRT 359 - Help Us Help You | Telos Alliance
description: Do you dread contacting Tech Support? Or do you look forward to getting the help you need quickly? There are ways to get the most from Tech Support at almost any company. Jamey Miller, Jake Alderman, and Bryan Jones are Support Engineers.
image: https://blogs.telosalliance.com/hubfs/TWIRT359.jpg
---

## TWiRT 359 - Help Us Help You | Telos Alliance

By [The Telos Alliance Team](https://blogs.telosalliance.com/author/telos-alliance-team) on Aug 4, 2017 1:00:00 PM

![TWIRT359.jpg](https://blogs.telosalliance.com/hs-fs/hubfs/TWIRT359.jpg?width=320&name=TWIRT359.jpg "TWIRT359.jpg")

# TWiRT 359 - Help Us Help You

Do you dread contacting Tech Support? Or do you look forward to getting the help you need quickly? There are ways to get the most from Tech Support at almost any company. Jamey Miller, Jake Alderman, and Bryan Jones are Support Engineers. They join Chris Tobin and Kirk Harnack for some real-life advice on getting what you need to solve your radio tech problem.

**Guests:**

Jamey Miller - Tech Support, The Telos Alliance

[Jake Alderman - Tech Support, The Telos Alliance](https://www.linkedin.com/in/jakealderman/)

[Bryan Jones - Senior Axia Support, The Telos Alliance](https://www.linkedin.com/in/bryan-jones-764063b/)

 

**Hosts:**

Chris Tobin, [IP-Solutionist](mailto:support@ipcodecs.com)[Kirk Harnack](http://about.me/kirkharnack), [The Telos Alliance](https://www.telosalliance.com/), [Delta Radio](http://www.deltaradio.net/), & [South Seas Broadcasting](http://www.southseasbroadcasting.com/)

**Watch the Video!**

 

Download direct: [https://www.podtrac.com/pts/redirect.mp4/archive.org/download/TWIRT359/TWIRT359\_HD.mp4](https://www.podtrac.com/pts/redirect.mp4/archive.org/download/TWIRT359/TWIRT359_HD.mp4)

 

Follow [TWiRT on Twitter](http://twitter.com/twirtshow) and on [Facebook](https://www.facebook.com/pages/TWiRT-This-Week-in-Radio-Tech/154534786156)

 

*Telos Alliance has led the audio industry’s innovation in Broadcast Audio, Digital Mixing & Mastering, Audio Processors & Compression, Broadcast Mixing Consoles, Audio Interfaces, AoIP & VoIP for over three decades. The Telos Alliance family of products include Telos® Systems, Omnia® Audio, Axia® Audio, Linear Acoustic®, 25-Seven® Systems, Minnetonka™ Audio and Jünger Audio. Covering all ranges of Audio Applications for Radio & Television from Telos Infinity IP Intercom Systems, Jünger Audio AIXpressor Audio Processor, Omnia 11 Radio Processors, Axia Networked Quasar Broadcast Mixing Consoles and Linear Acoustic AMS Audio Quality Loudness Monitoring and 25-Seven TVC-15 Watermark Analyzer & Monitor. Telos Alliance offers audio solutions for any and every Radio, Television, Live Events, Podcast & Live Streaming Studio With Telos Alliance “Broadcast Without Limits.”*

 More Topics: [Broadcast Engineering](https://blogs.telosalliance.com/topic/broadcast-engineering), [Streaming Audio](https://blogs.telosalliance.com/topic/streaming-audio), [audio](https://blogs.telosalliance.com/topic/audio), [audio quality](https://blogs.telosalliance.com/topic/audio-quality)

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