Support Through the Years
Following some recent technical issues that required a call to Telos Alliance Support, iHeart Phoenix Chief Engineer Scot McDougal had a glowing review for our 24/7 Support team. Scot, a broadcast engineer who also owns and operates McDougal Broadcast Services, surely knows his way around the rack room. But when questions arise from time to time, he knows Telos Alliance Support will rise to the occasion.
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Open Broadcaster Appeals to International Audience with Livewire Partnership
Telos Alliance is on a roll adding new Livewire partners in 2018, now with more than 115 software, hardware, and integrator partners worldwide. We caught up with Rob Hopkins of Open Broadcaster to learn how this new Livewire partner is using the AoIP protocol to appeal to a wider international audience.
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Topics: Telos Alliance 24/7 Support
Telos 24/7 Support Welcomes Devin Higgins
At Telos Alliance, our 24-Hour Support Team is here to serve you every day should you need assistance. But sometimes, it's nice to know who you're talking to on other end of the line. We took a few moments to sit down with Devin Higgins, who joined the Telos Alliance 24/7 Support Team in March, to get to know a little bit more about his diverse broadcast background. Here's what he has to say about the future of radio, news media, and the recipe for great support.
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Topics: Telos Alliance 24/7 Support
Know What You Need Before Ordering Your Telos Hx Digital Hybrid
Looking for a talkshow system with analog I/O? Careful you don't buy the wrong unit!
Recently, a longtime customer inquired of Telos Alliance Support as to whether a Telos Hx2+AES Digital Hybrid includes analog I/O. We're glad they asked, because it does not, and it makes a huge difference when it’s time to order a unit. Because there is only one set of jacks for I/O, Hx series hybrids can only be either Analog or Digital (AES/EBU), not both.
Read MoreTopics: Telos Alliance 24/7 Support, Telos Hx2
Talkin' Telos with Talk Productions
Sean Martin is Managing Director at Talk Productions, a UK company behind WTOR HD (Torbay’s Big T), an online station that's been operating for several years with thousands of listeners tuning in each week.
It's a small company with a largely volunteer staff, but with big plans for the future; they're currently in the process of applying for Community FM and DAB licenses for the city of Torbay (hence the name 'Torbay's Big T') in Southwest England. Torbay currently has no station, so Talk Productions would fill that void, and as a community station, would offer their studios to community groups that would not normally have access to broadcast facilities. Sean says Talk Productions would also like to one day establish a school of radio in Southwest England.
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